IT consultants are great communicators and have excellent organisational skills as well
as sound knowledge and understanding of IT systems Your role as an IT consultant will
be to work in partnership with clients, advising them how to use information technology
in order to meet their business objectives or overcome problems. You’ll work to improve
the structure and efficiency of IT systems in various organisations.
You’ll provide strategic guidance to clients with regard to technology and IT infrastructures and will enable major business processes through enhancements to IT. You may also be called upon to provide guidance and technical expertise during other processes as well, such as selection and procurement and user training and feedback.
As an IT consultant you’ll need to:
- meet with clients to determine requirements
- work with clients to define the scope of a project
- plan timescales and the resources needed
- clarify a client’s system specifications, understand their work practices and the nature of their business
- travel to customer sites
- liaise with staff at all levels of a client organisation
- define software, hardware and network requirements
- analyse IT requirements within companies and give independent and objective advice on the use of IT
- develop agreed solutions and implement new systems
- present solutions in written or oral reports
- help clients with change-management activities
- purchase systems where appropriate
- design, test, install and monitor new systems
- prepare documentation and present progress reports to customers
- organise training for users and other consultants
- be involved in sales and support, and where appropriate, & maintaincontact with client organisations.
- identify potential clients and build and maintain contacts.