My IT Infra | SoftSwitch
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SoftSwitch

My IT Infra Billing is a complete solution for any telecoms company wanting to provide residential, business and wholesale voice over IP, calling card services, call-back and DID (telephone number) resale.

My IT Infra Billing is a class 4 and/or class 5 softSWITCH developed for an intelligent billing mechanism with detailed logging of wholesale and individual VoIP services, calling cards and similar services. It can be used with other third party softwares and.or application to improve ROI of your VoIP business. The utilities of My IT Infra Billing soft SWITCH are listed below :

  • Termination and Origination
    My IT Infra billing supports origination and termination using a variety of technologies such as VoIP, PSTN (PRI, BRI and analogue circuits) and GSM gateways.
  • Revenue Management
    My IT Infra billing has a number of payment methods including online payment processors including Paypal, as well as manual payment and top-ups using vouchers via an IVR or the customer’s portal with full accounting and reporting.
  • Sales and Marketing
    My IT Infra billing supports commission agents allowing online signup and affiliate marketing, as well automated signup via a simple telephone call providing easy customer acquisition.
  • Softswitch Architecture
    The architecture of My IT Infra billing consists of a database server, Asterisk telephony server and a web-server for administration, agent, customer and online sign-up. Usually these servers are hosted on the same physical hardware, but can be distributed across multiple servers to increase the capacity. A SIP proxy kamalio is added to load balance calls across multiple Asterisk servers and assist with NAT traversal.

There are three main customer types for Voice over IP billing & charging options in Elision Billing solution.

  • Residential VoIP
    Residential VoIP – Providing VoIP services, VoIP Billing and DID redirection to the general public. The endpoint is usually a PC-Dialler (or softphone) a physical VoIP phone or ATA.
  • Business VoIP
    Business VoIP – Providing VoIP termination to IP-PBX systems for companies, billing the calls, as well as providing invoices for VoIP services as well as supplying DID directed to the IP-PBX via VoIP or PSTN.
  • Wholesale VoIP
    Wholesale VoIP – Terminating and billing large numbers of calls from a customer who has an Softswitch or similar class 4 or class 5 switch.

All of the Elision Billing Systems have the following features.

  • Customer Management:
    This module allows add/delete prepaid/postpaid customer, auto refill, multi currency support, discounts & mass mail delivery with customer grouping
  • Support Protocol / Codecs /Trunks :
    It support SIP/IAX protocol with flexible authentication methods like user/pwd & ip based with customer callerid manipulation. It also supports codecs like g729, ulaw, alaw, ilbc, gsm etc. It also support telco lines like Analog, PRI, BRI, GSM with failover trunk.
  • Calling Card & Call-Back :
    It feature allows pin/callerid authentication for callback system. It also provides flexible IVR, balance IVR, rate for destination, time available for destination with multi-language support.
  • Traffic Reporting :
    This feature provides detail cdr of entire incoming/outgoing calls with margin per call. It also provides reports as per trunk, profit/loss, daily/monthly traffic & calls by user & by destination.
  • Rating Engine :
    Rating engine provides selection of rates based on LCR (Least Cost Routing) or LCD (Least Cost Dialing) by automatic selection of route across multiple carrier. It can also upload bulk rates & can test via rate simulator. Selction of rate-card can also be done via DNID or Caller-ID
  • Billing Invoicing & Payments :
    It provides facility like voucher based top-up. Also provide multiple online payment methods like paypal, pluginpay or moneybookers. Invoice are generated on monthly basis automatically.
  • Reseller Functionality :
    Agents are basically reseller in this system. It allows to provide commission to agents, assign different rates agent-wise, agents can control customer for add/delete, billing, cdr, sing-up & bulk creation. Also can purchase credit from admiin for top-ups.
  • Customer Portal :
    Customer portal will provide password management, call/payment history, invoice/top-up payment via online, web based callback, callerid authentication, email notification on low balance and can download recorded conversation.
  • Online Sign-up :
    This feature will allow customer to sign up online by filling subscription details.