There are three main customer types for Voice over IP billing & charging options in Elision Billing solution.
Residential VoIP – Providing VoIP services, VoIP Billing and DID redirection to the general public. The endpoint is usually a PC-Dialer (or soft phone) a physical VoIP phone or ATA.
Business VoIP – Providing VoIP termination to IP-PBX systems for companies, billing the calls, as well as providing invoices for VoIP services as well as supplying DID directed to the IP-PBX via VoIP or PSTN.
Wholesale VoIP – Terminating and billing large numbers of calls from a customer who has an Soft switch or similar class 4 or class 5 switch.
All of the Elision Billing Systems have the following features:
Customer Management: This module allows add/delete prepaid/postpaid customer, auto refill, multi currency support, discounts & mass mail delivery with customer grouping
Support Protocol / Codec’s /Trunks :It support SIP/IAX protocol with flexible authentication methods like user/ pwd & ip based with customer caller id manipulation. It also supports codec’s like g729, u law, a law, il bc, gsm etc. It also support Telco lines like Analog, PRI, BRI, GSM with failover trunk.
Calling Card & Call-Back :It feature allows pin/caller id authentication for callback system. It also provides flexible IVR, balance IVR, rate for destination, time available for destination with multi-language support.
Traffic Reporting :This feature provides detail cdr of entire incoming/outgoing calls with margin per call. It also provides reports as per trunk, profit/loss, daily/monthly traffic & calls by user & by destination.
Rating Engine :Rating engine provides selection of rates based on LCR (Least Cost Routing) or LCD (Least Cost Dialing) by automatic selection of route across multiple carrier. It can also upload bulk rates & can test via rate simulator. Selection of rate-card can also be done via DNID or Caller-ID.
Billing Invoicing & Payments :It provides facility like voucher based top-up. Also provide multiple online payment methods like paypal, plug in pay or money bookers. Invoice are generated on monthly basis automatically.
Reseller Functionality :Agents are basically reseller in this system. It allows to provide commission to agents, assign different rates agent-wise, agents can control customer for add/delete, billing, cdr, sing-up & bulk creation. Also can purchase credit from admin for top-ups.
Customer Portal :Customer portal will provide password management, call/payment history, invoice/top-up payment via online, web based callback, caller id authentication, email notification on low balance and can download recorded conversation.
Online Sign-up :This feature will allow customer to sign up online by filling subscription details.